All orders include free shipping through the USPS. We include complimentary shipping insurance in the case that your order is damaged upon arrival. If you would like to use a different carrier, please contact us to make arrangements.
From the day your order is placed, it usually arrives, on average, 4-6 weeks later, depending on such variables as: number of ordered items, timeliness of client response and approval, complexity of custom design, etc. If you need the finished product in less than 6 weeks, please contact us. Depending on your timeframe, there may be an extra fee for rush delivery.
The most effective way for you to ensure quick delivery is to monitor your email for your proof and any clarifications we may require. Your timely response will minimize any delay.
Due to the personalized nature of your order, we cannot accept returns. Please contact us if damages are incurred during the shipping process. If you wish to cancel your order after production has begun, there will be a 20% or $50 cancellation fee (whichever is greater). However, once proofs have been approved, orders may not be cancelled.
From the day your order is placed, it usually arrives, on average, 4-6 weeks later, depending on such variables as: number of ordered items, timeliness of client response and approval, complexity of custom design, etc. If you need the finished product in less than 6 weeks, please contact us. Depending on your timeframe, there may be an extra fee for rush delivery.
The most effective way for you to ensure quick delivery is to monitor your email for your proof and any clarifications we may require. Your timely response will minimize any delay.
Due to the personalized nature of your order, we cannot accept returns. Please contact us if damages are incurred during the shipping process. If you wish to cancel your order after production has begun, there will be a 20% or $50 cancellation fee (whichever is greater). However, once proofs have been approved, orders may not be cancelled.
