I Do Design, Unique Wedding Invitations
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I Do Design, Unique Wedding Invitations
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Our Policies


Copyright:

All material on this server and this website is protected by U.S. and international copyrights. By accessing this page and this site, you expressly agree and consent to these terms and conditions.

PLEASE NOTE: It is not legal to make copies of your wedding invitations, parts of the invitation, or use components of the invitation design or any other items featured on this site. Please contact us to inquire about applying our designs to other aspects of your wedding.

All rights, including © Copyright, in the content of the website including, but not limited to, images, illustrations, designs, icons, photographs, appearing anywhere on the I Do Design website are protected by worldwide copyright laws and treaty provisions. The copyright on such materials is held by the original creator of the materials.

You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt, modify or change in any way for profit, the content of this web site or the pages contained therein for any other purpose whatsoever without the express, prior written permission of I Do Design.

Any improper use or infringement of said copyrights will be deemed a violation of 17 U.S.C.- §§ 501 et seq. Infringement of copyright will be prosecuted. A request for permission does not constitute approval for use of material.


Privacy:

We do not share your information with any third-parties. We will never sell or supply your email or information to anyone without your permission.

We collect aggregate information site-wide, including anonymous site statistics. We also log domain names and/or IP addresses. We use this information primarily to analyze how our website is used and how it might be improved.

Your account information is collected in order to provide you with the best service possible, and to process your order; it is transmitted through and stored on our secure server. Financial information is only for billing and is not stored.


Security:

secure server For the Techno-Savy:
Our secure server software encrypts your order information to ensure its total privacy and security. We also have other safeguards in place to comply with federal regulations to protect consumer privacy and to maintain the confidentiality of your information.

IDoDesign.com is certified by GeoTrust. GeoTrust is the one of the world’s largest digital certificate providers. Our website has secure online communication and secure digital transactions via GeoTrust. Click here for more information on GeoTrust.

Plain English:
Essentially, when you enter your credit card information into our checkout, the Secure Server Software locks your information and sends it via a secured (safe) connection to us directly, where it is unlocked. GeoTrust ensures that no one can unlock that information between your computer and ours.

Other Security Issues:
We will never ask for credit card information by email, as this is not a secure form of communication. We urge you not to include your credit card information in any emails you may send us.

If you prefer to place your order over the phone, please call us at 800.345.5766, and we will take your order and payment information.


Payment:

We accept all major credit cards as forms of payment. If the billing information you give us does not match the information provided by your financial institution or if authorization is not given for any reason, we reserve to the right to cancel your order. Once you have resolved the problem, please feel free to place your order again. If you wish to pay by check, please contact us to make arrangements. Please note that work on your order will not begin until we have received full payment.


Order Questions or Changes:

Please contact us as soon as possible with any questions or changes you have. Note that since we begin processing orders within 24 hours, we may not be able to modify your order. Please carefully check all information before submitting your order. Contact us to inquire as to whether or not changes are still possible.


Proofing and Approval:

It is your responsibilty to check all aspects of your invitation proof before approving and finalizing your order. This includes all information such as grammar, spelling and color. We provide you with a complimentary proof, which gives you the opportunity to correct any mistakes without an additional charge. By submitting your approval for your order, you accept all responsibility for any errors in grammar, spelling and color. Also, you accept responsiblity for paying all costs if an order needs to be reprinted because of errors that were on the proof. We strongly suggest that you double check your wording when you submit your order and when you receive your proof.


Shipping and Returns:

All orders include free shipping through the USPS. We include complimentary shipping insurance in the case that your order is damaged upon arrival. If you would like to use a different carrier, please contact us to make arrangements.

From the day your order is placed, it usually arrives, on average, 4-6 weeks later, depending on such variables as: number of ordered items, complexity of custom design, timeliness of client response and approval, etc. If you need the finished product in less than 6 weeks, please contact us. Depending on your timeframe, there may be an extra fee for rush delivery.

The most effective way for you to ensure quick delivery is to monitor your email for our proof and any clarifications we may require. Your timely response will minimize any delay.

Due to the personalized nature of your order, we cannot accept returns. Please contact us if damages are incurred during the shipping process. If you wish to cancel your order after production has begun, there will be a 20% or $50 cancellation fee (whichever is greater). However, once proofs have been approved, orders may not be cancelled.


Order Turnaround:

Overall Timeline: Your wedding invitations should arrive on average between 4 and 6 weeks from the time you place your order. The actual date is subject to such variables as: number of ordered items, complexity of custom design, timeliness of your response and approval, etc. The most effective way for you to ensure quick delivery is to check your email for our proof and any clarifications we may require. Your timely response will alleviate any delay. If you need your wedding invitations rush delivered, please contact us. Depending on your timeframe, there may be an extra fee.

Proofs: On average, you will receive a complimentary proof in 3-5 business days. Custom orders or orders with extra pieces (map cards, reception cards, etc.) may take a little longer.

If you submit changes, and a second proof is required, the turnaround is 3-5 business days.

Post-Approval: The wedding invitations are sent to the printer after we have received your final approval. The order is packaged and shipped as soon as we receive it back from the printer. There may be printer or shipping delays, so we try to allow extra time in the process.

You will *usually* receive your invitations 2-3 weeks from final approval.


Price and Description Changes:

All prices, descriptions and pictures on this site are subject to change. We always try to maintain updated information, but if you notice any discrepancies please contact us. We take no responsibility for any discrepancies.




All policy changes will be posted here to keep you informed of our terms of use.

Questions? Contact info@idodesign.com or 800.345.5766.


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